Self-Fulfilling Animosity

(The store I work at does engravings on items people bring in. A woman comes in with a bag of name tags.)

Customer: “How much would it be to get two of these engraved?”

Me: “$22.”

Customer: “What? Thats ridiculous! I just bought a bunch of wedding stuff here last week!”

Me: “I’m sorry you don’t agree with the price. It’s not something I can change.”

Customer: “Ugh! That’s just way too expensive! I’m never shopping here again after this! I just bought a bunch of wedding stuff here a few weeks ago!”

Me: “How did your wedding order turn out?”

Customer: “It was great. I loved it.”

Me: “Good. So, are these name tags for your company?”

Customer: “Yes, we have a customer service event on Thursday.”

Me: “So your company is paying for the engraving, not you?”

Customer: “Yes.”

Me: “Then why are you so upset?”

Customer: *blank look* “It’s Monday…”