Self Disservice, Part 2
(I work in the kids’ section of a bookstore that also sells toys and games. I notice that a child has caused the entire display to collapse. I find the mother after making sure the child didn’t hurt himself.)
Me: “Hi, are you the mother?”
Customer: “Yes.”
Me: “We ask that you look after your children while in [Store Name]. You need to be with the child and not in another section of the store if they cannot be trusted alone.”
Customer: “But I don’t want to.”
Me: “…excuse me?”
Customer: “I don’t want to look after my child.”
Me: *confused* “Well I’m sorry, ma’am, but it’s not my job to raise your child for you.”
Customer: “But I want you to!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.