Seeing The Worst In People Is Called Being Awake
(Our company has brought in a new policy to force staff to sign up customers to their loyalty card; we have to meet a specific number each week or face disciplinary action. As a supervisor, I often bring up things I see as issues with my manager.)
Me: *to my manager* “What’s to stop people from adding fake names just to get their quota?”
Manager: “Why do you always do that?”
Me: “Do what?’
Manager: “You always see the worst in things, like last week when I wanted to remove the security code from the door to the staff area and you told me that someone could get in there and steal from the staff lockers.”
Me: “I’m only bringing up things that I can see that could be a problem.”
Manager: “I just can’t believe that you think like that; I don’t think I can trust you.” *walks off*
(Fast forward a few weeks:)
Manager: “Oh, my God, did you hear that there’s been quite a few staff in other stores who have been fired because they were putting in fake names for [loyalty card]? I wonder why no one thought of that in the first place.”
Question of the Week
Have you ever met a customer who thought the world revolved around them?