Security Shouldn’t Be So Elementary
(The banks in my area have all recently remodeled to look more “modern.” However, the layout is a bit weird, and the tellers are no longer behind a counter. I’m a customer in line behind another customer.)
Other Customer: “So… they’re just as kiosks now. And you stand right next to the teller?”
Me: “Yeah. I don’t know how their security consultant approved it.”
Other Customer: “And a few kiosks are back to back, so you could just… you know…”
Me: “…Turn around and see someone else’s banking info? Plus, you know, NO protection for the tellers. I guess they think it looks better, but really it probably worries a lot of customers.”
Other Customer: “It does. You a security consultant?”
Me: “I’m in high school.”
Other Customer: “You want to design county banks? I’ll put in a word.” *flashes his police badge* “The whole force is nervous about their security right now!”
Me: “…Should you be telling me this?”
Other Customer: “Kid, you were already thinking most of it!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.