Secretary 1, Genius 0

, , , | Right | September 16, 2020

I work as a receptionist and switchboard operator and often have to figure out where to direct certain calls.

Me: “Thank you for calling [Business]. How may I help you?”

Caller: “Yes, I need to talk to someone in management.”

Me: “May I ask who’s calling and what it is in regards to?”

Caller: “I’m not explaining myself to a secretary; get me management.”

Me: “I’m sorry, but to better direct your call I need to know what you are calling in regards to.”

Caller: “Look, I’m a bit of a genius and if I try explaining myself to you, you won’t be smart enough to understand.”

Me: “Are you calling for employment?”

The caller lets out a big annoyed sigh and continues in a sarcastic voice.

Caller: “Fine, okay. I can build a home way better than anyone there can, so you need me.”

He begins rambling off construction qualifications.

Caller: “Shall I continue with this or are you already too confused? I don’t need a stupid secretary; get me someone qualified to talk to a genius.”

I am thoroughly at a loss for what he is even calling for.

Me: “All right, I can put you into our VP’s voicemail, if that would be okay.”

Caller: “I don’t want someone’s f****** voicemail, you ignorant piece of s***. I need someone qualified—”

I just quickly transferred him into the voicemail. I’m sitting here a bit scared waiting for the VP to come out and ask me about it.

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