Second Life, Same Bigotry
(I create products for several virtual worlds. Please note that I’m male and so is my primary character. I also have a female character logged in for doing testing when I get a message from a customer.)
Customer: “I’m having problems with one of your products.”
Me: Can you describe the problem?”
Customer: “Well, I really need you to see. Can you come?”
Me: “Well, I have a screen full of programming and building, but I have a friend who I’m sure can help.”
Customer: “Okay, that will be fine.”
(I send my female character and never let on that it’s actually me. The problem gets resolved quickly and I bring my female character home. The customer messages me again.)
Customer: “YOU SENT A WOMAN!”
Me: “What?”
Customer: “Why did you send a woman?”
Me: “Well, did you two resolve the problem?”
Customer: “Yes, BUT IT WAS A WOMAN!”
(Punch-line? The customer was female, too!)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.