Scream And Sugar

(A customer orders a large coffee, and requests cream and sugar in it, as well as a few cream cups on the side. I go to clarify:)

Me: “So, you wanted cream and sugar inside the coffee, as well as a couple on the side, right?”

Customer: *uppity* “Yeah, I wanted three or four, as well, as the eight inside, as I ordered it.”

Me: “All right, just trying to clarify.”

(I hand her my screen to show her, which has the coffee and two cups on the side.)

Customer: *more demanding* “Um, I said three or four!”

(I return with two more cups.)

Customer: *huffs* “I’m just going to point out that you’d seem less hostile if you smiled more!”

(I did smile, and as she was leaving, I wondered how some people could be so rude over a couple of cups of cream.)