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Scraping Through The Allergies

, , , , , | Right | April 11, 2019

(I work at a popular coffee chain that offers many non-dairy milk options. We always ask customers if they still want whipped cream when ordering a non-dairy milk drink that usually comes with it. I am making the drinks and receive an order for a soy latte that calls for whipped cream on top. I decide to double check with the customer to make sure that’s what they want.)

Me: “Hi! Did you have the soy latte?”

Customer: “Yes.”

Me: “Awesome. The recipe calls for whipped cream; did you still want that?”

Customer: “Well, duh! Why wouldn’t I?”

Me: “Sorry, ma’am. I always like to double check when I make drinks with non-dairy milk.” *hands out the drink with whipped cream*

Customer: “There isn’t dairy in this is there?”

Me: “In the whipped cream? Yes. Whipped cream has dairy.”

Customer: “Are you trying to kill me?! I’m deathly allergic! Take it off!”

Me: “Sorry about that. I’ll just remake it for you. If you’re deathly allergic I don’t want to take any chances.”

Customer: “No! I don’t have time for that! Just give it to me! I’ll scrape it off!”

(Guess who received a customer complaint later that day?)

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