Scouting Out The Helpers
I volunteer as a Cub Scout leader for my son’s troop, a group of eight boys about nine years old — volunteer, as in Nobody Gets Paid For Doing This. We have a lot of fun meetings, trying to earn various badges, and the boys always have a good time.
At the end of one meeting, a father comes into my home to pick up his son, instead of the boy’s mother, who has always picked up her son in the past.
I introduce myself to the father.
Father: *Angrily* “When are they going camping?! I thought scouting was all about camping!”
Me: “We would really like to do that. We were hoping to go camping this spring.”
Father: *Still angry* “They should have gone camping a dozen times by now! Why aren’t they going camping all the time?!”
Me: *Fake excited* “Oh, my goodness, are you volunteering to organize a camping trip?! The boys will be so excited! What date are you thinking, and where do you think we should go?”
He literally recoils, stepping back two paces.
Father: “Well, uh, well…”
Me: “The other leaders and I all have jobs, and it takes time to plan the meetings and do the activities. It is so nice that you are willing to do this for the boys.”
Father: “[Son], come on. Your mom is waiting for us,”
And he practically ran out the door.
We did manage to have a couple of family camping trips with the troop. It was no surprise that this dad offered zero help with planning and did not attend.
Question of the Week
Have you ever met a customer who thought the world revolved around them?