Scores Twelve Out Of Ten For Effort

, , , , , | Right | November 12, 2020

The steak house where I work offers a kid’s menu for which the age limit is ten. Customers order before sitting down to eliminate dine and dash. I’ve worked here for almost six months as a cashier. A lady and her son come in about an hour into my shift. I greet them and immediately get cut off by the customer.

Customer: “Adult salad bar, and he’s twelve.”

She nods to her son, who’s behind her and clearly older. I ring up two adult drinks and salad bars for them and give them their total, around $23.

Customer: “Are you kidding me? I said a salad bar for an adult, and he’s twelve.”

Me: “Ma’am, our age cutoff for the kids’ menu is ten.”

The lady then gets angry and starts borderline shouting at me.

Customer: “Are you kidding me?! It’s twelve. I think I would know. I come here at least four times a week.”

She rolls her eyes like I’m the idiot.

I work five to seven days a week and never once have seen her. My smart mouth almost says something rude.

Me: “I understand that, but our age cutoff is ten. You’re welcome to go look at the menu to see for yourself.”

It’s on a wall and pretty large!

Customer: “This is ridiculous! It’s twelve!”

She was now yelling. I rolled my eyes and gave her the three-dollar discount because I now had a line. Her server later came up complaining about how she told her to put the kid’s drink in an adult-sized cup to “save her so many trips.” Next time, she’s not getting the discount.

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