Needs To Donate An Explanation

Me: *via phone* “Hello, how late do you accept donations today?”

Employee: “We’re open until six pm today.”

(I clear out the car, load it up, and drive over, arriving about 15 minutes later.)

Me: “Hi, where should I unload this?”

Employee: “I’m sorry; we can’t accept any more donations today due to the volume we’ve received already.”

Me: “What? I spoke to you on the phone not fifteen minutes ago and you said you were accepting donations. You’re telling me I loaded all these clothes up and you won’t even take them for free?”

Employee: “There’s another donation center 10 minutes away…”

Me: “But they’re not open today. That’s why I came here. Look, I’m just going to unload these here, and you can throw them away if you want.”

(I unloaded the car with the employee staring at me like I had run over his dog the whole time. Their whole business model revolves around reselling stuff that people give them for free. How can they stop accepting donations, especially for something like kids’ clothes?)