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Scamming Inside The Box

| Working | February 24, 2017

(I tend to get a fair amount of “Windows Tech Support” scam calls, and I’ve adopted my father’s way of handling them. This time, though, it gets a bit interesting.)

Caller: “Hello! This is [Name] from Window Tech Support. We’ve recently been notified that you have viruses on your PC.”

Me: “Really? Cause I run a Mac and a Linux machine.”

Caller: “We also service Apple! Are you at your computer at the moment?”

Me: *adding to my story a bit at his persistence* “No, it’s still in the box.”

Caller: “Well, can you go to the computer? How old is the Mac?”

Me: “It’s brand new, still in the box. I haven’t even set it up yet.”

Caller: “Ma’am, how long have you had the computer?”

Me: “A few hours? We just moved and got the new machine and I haven’t set it up yet.”

Caller: “Ma’am, we need you to get onto the computer because of the viruses.”

Me: “If it has viruses then we need to talk to Apple because this is a brand new machine. It’s still in the original packaging.”

Caller: *as if I’m the idiot here* “Ma’am. Please go to the computer and turn it on.”

Me: *fed up but keeping my story consistent* “Look. It’s still in the original packaging. I’m not an idiot, and I know this is a scam.”

Caller: *hangs up*

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