Scammers Talk In A Different Toner, Part 2
(We have been receiving calls from sales people claiming they are our printer vendor, but we don’t have a printer vendor so it’s easy to pick these out as a sales calls. They claim they just need the model of our printer to make sure they bring the right toner. After receiving multiple calls from these guys one week, I decide to start messing with them.)
Caller: “Hey, I’m [Caller], your vendor with [Company] for your printer. Can you give me the model number of the printer? I want to make sure I have the right toner.”
Me: “If you are the vendor for our printer, shouldn’t you already know what the model is?”
Caller: “Hey, I’m right outside; I’m just needing to confirm that model.”
Me: “You are outside the building?”
Caller: “Yeah, I’m just trying to confirm the model.”
Me: “I don’t see you.”
Caller: “What?”
Me: “I’m outside, too, and I don’t see you.”
Caller: “I’m just trying to get that model number.”
Me: “Do you see me waving? I’m right here!”
Caller: “Hey, I’m… Wait, what?”
Me: “Wait, are you in a van? I think I see you. You are going the wrong way! Come back! That is the wrong direction. I’m over here!”
Caller: “I… um…” *click*
(It’s at this point I notice half the office is looking at me.)
Coworker: “Well, I guess [Company] won’t be calling for a while. Good job.”
Related:
Scammers Talk In A Different Toner
Question of the Week
Have you ever served a bad customer who got what they deserved?