Saying Nothing Really Tells You A Lot

, , , , | Right | February 16, 2018

(An older gentleman walks into the store. He looks extremely sour.)

Me: “Hi—”

Customer: *interrupting* “Pump three.”

Me: “Interesting way of saying, ‘Hello,’ but we’ll roll with that! So, pump three, $[amount] on… the card today?”

(The customer stares at card terminal.)

Me: “Okay, no worries.” *pause as transaction goes through* “…and that’s approved! You have a great day!”

(I turn to my screen to bring up the next customer, and then turn back to find the man still standing there.)

Me: “Do… you need a receipt?”

(He confirms this with a five-degree inclined nod.)

Me: “No worries. Sorry about that. I didn’t realise, because you didn’t say anything.”

Customer: *shouting* “Look: there’s no need to be a f****** smarta**!”

Me: “Um, I wasn’t. I was just–“

Customer: “I don’t want to hear it!”

(He proceeds to go on a rant as he walks out the door, leaning back to hurl more abuse as I calmly try to apologise for obvious miscommunication. Suddenly, he screams that he’ll never shop here again. It is at this point that my boyfriend, who works in the office, steps in.)

Boyfriend: *jumping out of office and running to service area* “Good! F*** off, then. We don’t want f****** a**holes like you here!”

(The man gets in his car and screeches off.)

Boyfriend: “Only I’m allowed to yell at you.”

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