Saying It Until They’re Blue
(I work in a major auto parts store. One night, I am working with the manager, and we are getting ready to close the store up. Five minutes before close, a customer walks in and my manager greets him.)
Manager: “How you doing tonight? Can I help you with something?
Customer: “Yeah, I need brake pads.”
Manager: “Great. What kind of car do you have?”
Customer: “That blue one right there.” *pointing at the front door*
(It’s dark outside, and neither one of us can tell what kind of car it is.)
Manager: “Okay. What kind of car is it?”
Customer: “It’s that blue car, RIGHT THERE!”
Manager: “I can’t see the car. What kind of car is it?” *getting obviously irritated*
Customer: “That BLUE ONE, RIGHT. F***ING. THERE!” *pointing angrily*
Manager: “Oh! THAT blue car?” *grabs a random set of brake pads from the shelf and slams them down on the counter* “Here ya go!”
Customer: “Are those going to fit my car?!”
Manager: “They fit blue ones!”
(We proceeded to laugh hysterically as he stormed out of the store.)
Question of the Week
Have you ever served a bad customer who got what they deserved?