You Say Stromboni, I Say “What?”
(I work as a cashier and bartender. One of my duties is answering the phone and taking to-go orders. As we do not have to-go menus, people frequently call with questions about items and pricing.)
Me: “Thank you for calling [Restaurant]. This is [My Name]. How may I help you?”
Customer: “Give me a stromboni.”
Me: “I’m sorry, what?”
Customer: *yelling at child in background* “I need one of those stromboni things! I know y’all got ’em.”
(I realize they are mispronouncing “stromboli,” which we don’t serve, and confusing it with a calzone.)
Me: “Oh! Of course! Which one would you like?”
Customer: *baby screaming into phone* “What’s in the pepperoni and cheese stromboni?”
Me: *holding the phone as far away from my ear as possible* “Uh, pepperoni and cheese.”
Customer: “Oh. Well, give me the sausage and cheese one.” *screaming child still in background*
Me: “Okay! Would you like anything else today?”
Customer: “Naw, that’s it.”
Me: “Okay, cool.” *reads back the order, gives the total, gets the name, and ends the call*
(The customer shows up.)
Customer: “I told you I wanted the d*** pepperoni stromboni!”
(Telling my boss about it later…)
Boss: “I hate people.”
Question of the Week
What is the absolute most stupid thing you’ve heard a customer say?