Saving Private Information

I’m going through a security verification with a caller.

Me: “…and what is the answer to your security question, sir?”

Caller: “Jurassic Park.”

Me: “That’s the wrong answer.”

Caller: “Jaws?”

Me: “I’m afraid not.”

After failing a few more attempts, we go through verifying him through a secondary method. Only then could I tell him:

Me: “The answer to your security question was ‘The Color Purple‘.”

Caller: “Oh yeah! I made the question my favorite Steven Spielberg movie, but I set it as wrong on purpose, for extra security! I chose one of his stupid woke movies instead.”

Me: “Riiiiight. Well, I’d recommend you have a way to remember the answer you chose, even if it’s wrong.”

Caller: “Okay, well let’s change the question to favorite James Cameron movie, which is actually Terminator 2, but let’s pick one of his stupid woke ones, like Avatar.”

I set it up for him, and we get on with the actual call. I leave a note on his file stating his interesting way of remembering his security answer. 

I was flagged a month later by a coworker, who took a call from this guy. Apparently, he’d forgotten, once again, his whole process for setting his security answer and had to reset it again.

His new current security answer is “Interstellar”, so I guess he considers that the ‘Wokest’ of Christopher Nolan’s films.