‘Sarcasm’ Is Also A Greek Word And We Hope That’s What They’re Being
(I work in a call centre. My coworker is spelling something out to a customer using the phonetic alphabet.)
Coworker: “‘D’ for Delta…”
Customer: “What? What is ‘delta’?”
Coworker: “It’s a Greek letter; we use it in the phonetic alphabet—”
Customer: “I don’t speak Greek! This is an English service! Speak English!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.