Sanity Unplugged
(A customer in what sounds to be her forties calls in for having trouble with her TV.)
Me: “So, let’s start by doing a reboot. Can you please unplug the furthest cord on the left for 10 seconds then plug it back in?”
Customer: “Okay, I don’t know why I HAVE to do this; you should come over and do this.”
Me: *jokingly* “Ha ha. Well, I would but you live in Texas and I am in Michigan.”
Customer: “So? I am the customer; you should do what I say!”
Me: “Ma’am, it would take me a week to get to you. Now, can I just get you to plug the cord back in to see if we can get it working?”
Customer: “Where do I plug it in?”
Me: *dumbfounded* “Where it was unplugged from: the far left slot. You can’t miss it.”
Customer: “Okay, but where is that?”
Me: *at this point I’m not in the mood for this level of dumb* “Oh, well, it looks like your line is damaged and will need a technician. This is why your TV wasn’t working. How about if I get a technician out there?”
Customer: “Must have been my dead husband. He’s been haunting me for years.”
Me: “So… 8-12 tomorrow morning?”
Customer: “That would be great. Thanks dear, and don’t forget, masturbation is a sin!”
(I got an extra break after that call because I couldn’t stop laughing.)
Question of the Week
What is the absolute most stupid thing you’ve heard a customer say?