Sanity Unplugged

| Right | February 17, 2015

(A customer in what sounds to be her forties calls in for having trouble with her TV.)

Me: “So, let’s start by doing a reboot. Can you please unplug the furthest cord on the left for 10 seconds then plug it back in?”

Customer: “Okay, I don’t know why I HAVE to do this; you should come over and do this.”

Me: *jokingly* “Ha ha. Well, I would but you live in Texas and I am in Michigan.”

Customer: “So? I am the customer; you should do what I say!”

Me: “Ma’am, it would take me a week to get to you. Now, can I just get you to plug the cord back in to see if we can get it working?”

Customer: “Where do I plug it in?”

Me: *dumbfounded* “Where it was unplugged from: the far left slot. You can’t miss it.”

Customer: “Okay, but where is that?”

Me: *at this point I’m not in the mood for this level of dumb* “Oh, well, it looks like your line is damaged and will need a technician. This is why your TV wasn’t working. How about if I get a technician out there?”

Customer: “Must have been my dead husband. He’s been haunting me for years.”

Me: “So… 8-12 tomorrow morning?”

Customer: “That would be great. Thanks dear, and don’t forget, masturbation is a sin!”

(I got an extra break after that call because I couldn’t stop laughing.)

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