Sandwiches Are More Important Than Anything

, , , , | Working | September 7, 2020

I’ve just started working as a delivery driver for a restaurant when I receive the news that my grandmother — who has been sick for a long time — has just passed away. Note that this means traveling out of state — about two days of driving — to get back to where I grew up for the funeral.

I go in to speak to my manager who is very understanding and gives me the two days off that I need for the trip back home.

When I was hired, I was told that we would have to memorize the ingredients to the store’s preset sandwiches; each sandwich has a name and we have to know all of the individual ingredients that go on it.

There is also another manager who is currently being trained to replace the manager who hired me.

When I come back from the vacation, I get thrown on the cash register for most of my shifts for about a week, and thus, since I’m not working at the make table, I don’t really get much of a chance to learn the sandwiches.

About two weeks after I’ve been hired, I’ve barely had any time to study the sandwich ingredients outside of work, which I’m leery to do since this is a minimum-wage job. I also haven’t had any time to study on the job since I’m assigned other tasks during downtime. I don’t mind but I asked when I was hired if I could study the sandwiches during downtime and thought I was told yes.

About two weeks after I’ve been hired, the owner asks me an admittedly easy question about sandwiches.

The next day, the shift I’m working just doesn’t go well. One of the other stores closes in the area temporarily for a remodel and that means the driver for that store is working here to cover the increased deliveries. But something happens which I don’t quite get and one leaves in a huff. After that, the shift leader breaks down crying.

Meanwhile, I’m assigned to cleaning cabinets since it’s slow, which means I’m having to get down and off the floor a lot whenever a customer comes in. I spend most of the shift trying to mind my own business and stay out of other people’s way. Needless to say, by the end of the shift that day, I’m sore from being on my knees all day and not in the best mood.

The manager in training asks me to punch out and then pulls me aside to talk to me.

Manager Trainee: “Look, the owner spoke with me and says that you need to know your sandwiches.”

Me: “I know that. I’m sorry, but my grandmother just passed away and I had to travel out of state to go to the funeral. Also, every shift I’ve worked, I’ve worked the cash register and not the make table.”


Needless to say, I ALMOST quit on the spot and am not entirely sure why I didn’t, other than the fact that I kind of needed the job. Honestly, I don’t need my employer to be a great big bundle of emotional support all the time or anything. But not getting yelled at when I tell them a close relative passed away would be nice.

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