Salty About The Chips
(I’m a carer for a young man who has autism. Like a lot of autistic children, he can be picky about what he will and will not eat. As a reward for recent good behaviour, I take him to the local fish and chips shop for some hot chips.)
Server: “What can I get you?”
Me: “Can I please have a large chips, no salt?”
(The server sighs and stalks away. I think it is weird, but I let it go. The server cooks up a fresh order of fries… only to add salt to them.)
Me: “Sorry, but it was a large chips with no salt.”
Server: “Oh. I forgot. No big deal, though, right?” *tries to give me the chips*
Me: “No. Big deal. I need you to make a fresh order with no salt, please.”
Server: “C’mon, I know that this is just a ploy that people do to get a fresh batch of chips, and you’re just going to add salt to them. You saw me cook them fresh, so it’s fine.”
Me: “No. If I give [Boy] chips with salt, he will lick off the salt and not eat the chips. Please give me what I ordered, or I’ll be forced to ask for a manager.”
(The server sighed, rolled her eyes and muttered up a storm, but eventually she gave me an order of saltless fries. I think I’ll try somewhere else to get hot chips, next time.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.