Sales End… Bad Customers Do Not

, , , | Right | March 22, 2019

Customer: “I found these yesterday and they were half off. I hid them in the Men’s department, but someone moved them. I had to go looking for them again, and the price is now different.”

Me: “Yes, the sale ended yesterday, and any clothes found to be in another department is moved when we tidy the store every night.”

Customer: “Well, that’s just ridiculous. I want them for half price, as they said yesterday!”

Me: “But the sale ended yesterday. They’re full price again.”

Customer: “Well, make them half price. It doesn’t take an idiot to do that!”

Me: “I’m afraid I don’t have the administrative powers to do that.”

Customer: “Then get me a manager, you idiot!”

(I call one down and she explains the situation to him.)

Manager: “The sale ended yesterday. You either pay the price they are now or leave them.”

Customer: “But I wanted them yesterday. You should honour the price they were when I wanted them.”

Manager: “Why didn’t you buy them yesterday?”

Customer: “Because I’m buying them today!”

Manager: “Then you will be paying full price.”

Customer: “Well… you… you should make it obvious when sales are going to stop.”

Manager: “We make announcements all day for end of sales, and there are signs throughout the entire store. If you didn’t realise from that I cannot help you.”

(The manager walks away, ending any chance of her getting the price reduced. She folds her arms and harrumphs. I ask if she still wants them, but she doesn’t answer and just glares at me. I take it as a no and leave her. She stands there for nearly an hour, blocking mostly people using wheelchairs from using the aisle as they leave. My manager refuses to move her as he finds it hilarious how childish she is acting. As I’m on my way out for lunch she finally moves again.)

Woman: *throwing her arms up* “YOU’RE ALL MISOGYNISTS!”

(She storms up to me.)

Woman: “Except for you, dear. You’re just a blonde r******d bimbo.”

(She spat on the sliding doors as she left. Throughout the rest of the day, we got constant calls from someone who hung up the second we answered. We got in touch with the police who eventually found out it was the same woman, trying to harass us. We have her CCTV picture posted on the wall now as you come into the store. She tries to come in every other week, but when she sees she is still up on the wall, she harrumphs and storms out.)

1 Thumbs