Sale Fail, Part 8

At The Checkout, Retail, Stupid, UK | Right | September 8, 2021

I’m serving customers on the till.

Me: “This product is buy one, get one free if you want to grab another.”

The customer gets another and I scan it.

Me: “That’ll be £3.50, please.”

Customer: “Oh, I don’t want that extra one, then, take it off.”

Me: “But your total will still be the same.”

Customer: “…”

I remove the free item.

Me: “That’s £3.50, cash or card?”

The customer paid and left, and I was left wondering what had just happened!

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