Sale Fail, Part 5
(A customer puts a big bottle of whiskey on the counter. I ring it in.)
Me: “Okay, that will be $35.56.”
Customer: “It was supposed to be on sale for $25.”
Me: “Well, I’m unaware of a sale on this item. Let me just ask my boss. [Boss]?”
Boss: *who was listening from a few feet away* “That brand isn’t on sale. It’s $35.”
Customer: “Can you check the shelf?”
(Boss obliges.)
Boss: “$35.”
Customer: “Fine.” *pays*
(After the customer left, my boss told me he saw them move a sale tag in front of the brand they wanted, and refused to give them a deal through dishonest means.)
Related:
Sale Fail, Part 4
Sale Fail, Part 3
Sale Fail, Part 2
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
