Safe To Assume There Are No Insecurities Here
(I have just taken the customer’s name, phone number, and credit card info.)
Me: “To finish creating your account, I need an answer to a reminder question. In what city were you born?”
Customer: “That is way too personal.”
Me: “Okay. We have a few other questions. What is your pet’s name? What is your favorite television show? What is your favorite pastime?”
Customer: “Ask me my favorite pastime.”
Me: “What is your favorite pastime?”
Customer: “Making loooooooove.”
This story is part of our customers give TMI roundup!
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
