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Sadly, This Is A National Problem

, , , , | Right | June 2, 2021

I work for a large theme park and water park chain that has many branches. We offer season passes that let you into specific parks.

Customer: “Hi. The entry people said my cards aren’t working and they can’t let me in.”

Me: “Okay, sir, let me scan your cards and see what’s going on.”

I scan the pass and see that they’re all active but they’re for a different location.

Me: “I’m sorry, sir, but since these are a season pass, they’re only good for [Location]’s theme park and your home water park in [Location].”

Customer: “But online it said it’s good nationally!”

Me: “That might’ve meant it’s only good for all [Company]’s theme parks. The only water park you’re allowed to use this for free entry on is your home water park.”

Customer: *Angrily* “But the website where I bought it said it’s good nationally! I should be able to get in!” 

Me: “Again, I’m really sorry, sir, but this is only good for entry there.”

The customer then angrily throws his cards at me through a hole in the window and starts to walk off. He then turns around, comes right back up to my window, and demands the cards back. I slowly pick them up, get them in order, and hand them back. He snatches them out of my hand and storms off. I then tell my managers what happened.

Managers: “Wow, [My Name], you’re too nice. I wouldn’t have given them back. I would’ve just confiscated them.”

We all had a laugh at that and they were hence referred to as the Beyblade customers.

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