Sadly, This Conversation Is As Common As An Old Shoe
Me: “Can I help you find something?”
Customer: “I’m looking for shoes for my child. He’s nine years old.”
Me: “Do you know what size he is?”
Customer: “No. What size should I get?”
Me: “There is no average, since children all grow at different rates. Have you brought your child with you? We could measure his feet.”
Customer: “No.”
Me: “…”
Customer: “So, what size shoes should I get?”
This conversation happens almost every day.
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
