Sadly Not Immune To Customers Who Are Offended By Pieces Of Cloth
I have a minor cold, so even though wearing masks isn’t mandatory anymore, I wear mine to not infect anyone else. A customer comes up to the service desk and asks to speak to me specifically.
Me: “Hi, sir, how can I help you?”
Customer: “You know you’re damaging your health, right?”
Me: “Excuse me?”
Customer: “By wearing your mask, you are damaging your health.”
Me: “I wear it to prevent others from catching my cold. Besides, it’s my body, my choice.”
He gets angry at this and starts yelling.
Customer: “You are ruining the immunity of the children! You are actively harming them! You should be ashamed of yourself! Do you have kids of your own?”
I draw the line here, as he’s making it personal.
Me: “Okay, this conversation is over. You can leave now.”
He does so, but right before he goes out the door, he yells:
Customer: “Dirty b****! You’ll die!”
This got the attention of several coworkers, who all went out to the parking lot to make sure the customer didn’t come back in. Luckily, he just drove off. A coworker took me to the break room to recover as I was pretty shaken up by it all.
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.