Sadly, No Market For Irregular Rolls
(At our bakery, we have fourteen different kinds of bread rolls. Most customers are polite if this catches them off guard, but this same conversation happens multiple times a week.)
Me: “Good afternoon. What can I do for you today?”
Customer: “I’m looking for rolls.”
Me: “What kind of rolls are you looking for? We have lots of different kinds of rolls.”
Customer: “I don’t know, the rolls! The rolls!”
Me: “Can you describe it to me?”
Customer: “Just the regular rolls! The rolls!”
Me: *coming from behind the counter* “Okay, let’s go down the list. Starting at the top, we have dinner rolls—”
Customer: “I just want regular rolls!” *finally holds up hands in a shape specific enough for me to know what they’re looking for*
Me: “Ah, I believe you want our sub rolls!” *hands them a bag from the shelf*
Customer: “Yes, regular rolls!” *walks off*
(Unfortunately, every one of these customers has a different idea of which roll is the “regular” one.)
Question of the Week
Have you ever served a bad customer who got what they deserved?
