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Sadly A Repeat Problem

, , , | Right | September 18, 2022

I work at a call center for a phone company. I ask a lady for the PIN on her account. She gives it to me, but either her reception drops out or her call waiting goes off because it cuts out and I only hear half of the last number.

Me: “Sorry, the sound dropped out. May I have it again?”

Caller: “No! I never repeat myself!”

Me: “I have to have the PIN verified to help you.”

Caller: “No! I NEVER REPEAT MYSELF!”

Me: “Ma’am, you do realize you’re repeating yourself every time you tell me you don’t repeat yourself?”

She hung up on me.

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