Rugged Behavior
Customer: “Where do you keep your rugs?”
Me: “I can show you; follow me.”
(I walk her over to our rugs. She picks up one rug and stares at it top to bottom, but looks slightly confused.)
Me: “Is there anything else I can help you with today?”
Customer: *stares at rug more*
Me: “Ma’am, is there anything else I can help you find today?”
Customer: *stares at rug a bit more* “Are these the kind that you lay on the ground?”
Me: “Um…”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.