Rude For The Sake Of Being Rude
(I have just started a new job at my local grocery store. It is early in the morning and I am knelt down stocking a bottom shelf. A little, old lady comes creeping down the aisle toward me. I give her a smile and say hello. She doesn’t acknowledge me, so I think maybe she has bad hearing. She gets closer so I stand up to move out of her way.)
Me: “Good morning! How are you today?”
Old Lady: “Oh, I’m getting around.”
Me: “Well, that’s always good!”
Old Lady: *suddenly angry* “Yeah, for you it is, because you people always take all my money!”
(I was so startled, I didn’t respond. I just went back to stocking as she slowly wandered off, muttering under her breath. I relayed this story to my coworkers and apparently, she comes in two or three times a week and is rude to everyone. They could have at least given me a warning!)
Question of the Week
Have you ever served a bad customer who got what they deserved?