On The Rocks Hits Rock Bottom
(I am serving a woman and I’m about to make her drink for her meal.)
Customer: “Please, can I just have a little bit of ice? I don’t like too much ice.”
Me: “Of course; I’ll just sprinkle a little in the bottom.”
Customer: “Oh no, I prefer me ice at the top of the cup; could you please put it there instead?”
Me: “Umm, sure, I think I can manage that…”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.