Roadkill Is A Feline-y
(I’ve just started working on the reception and a customer comes rushing in.)
Customer: “Oh, my god, you have to help. I’ve just run over a cat!”
Me: “I think the vet is still in the building. If you bring the cat straight through to the back I’ll run and get him.”
Customer: “I don’t have it with me!”
Me: “Is someone else bringing it in? How injured is it? We can get everything ready.”
Customer: “I don’t know. It’s on [motorway at least 10 miles away], and I just wanted you to let the owner know.”
Me: “So… you hit it on the motorway? And you want me to find the owner and let them know?”
Customer: “Yes, please. I already feel terribly guilty and would feel worse knowing the owner didn’t know.”
Me: “Okay, I’ll do my best. Thanks?”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.