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Rise Of The Machines

| Right | December 8, 2015

(One of our local hardware stores has just installed self checkouts. I’m in line waiting to use one myself. I watch one gentleman get through ringing everything in just fine, and then he goes to pay. I guess he selected debit or credit.)

Machine: *quite audible* “Please use the pin-pad on the side to complete your transaction.”

(The screen also had a diagram and an arrow. The customer stuck his card in the bill slot, then tried the coin slot, then tried the receipt slot, then tried to swipe card on the scanner. He managed to try everywhere but the actual debit terminal, all while the machine was giving clear prompts along with a picture. He eventually cancelled everything and went to a regular cashier.)

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