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The customer is NOT always right!

Employee Of The Year

, , , | Right | June 17, 2008

Customer: “I’m looking for a book.”

Me: “Were you after a particular book?”

Customer: “Yeah.”

Me: “What was the title?”

Customer: “I can’t remember.”

Me: “Do you know who the author is?”

Customer: “No.”

Me: “Do you remember what it’s about?”

Customer: “I saw it recently…”

Me: “Can you tell me anything at all about it?”

Customer: “It had a nondescript cover.”

Me: “…”

(And I found it!)

Cutting The Cheese 101 Has A Nice Air To It

, , | Right | June 16, 2008

(One of my friends works part-time at the deli counter in a grocery store. One day a rather well-to-do-looking — the word he used was “snooty” — woman and her son came up to the counter.)

Woman: “I’d like one pound of muenster cheese.”

Friend: “Very well.”

(He proceeds to slice the cheese on the slicer, and weighs it out; it’s .97 pounds. He attempts to hand it to her.)

Woman: “That’s NOT a pound of cheese.”

(Slightly perturbed, he slices another slice of cheese and places it on top of the existing pile. It is now 1.02 pounds of cheese. Again, she sighs and appears indignant.)

Woman: “Is that including the paper?”

(He then peels the slice in half and puts the half slice on the pile; it’s .99 pounds now. At this point, the woman leans over to her less-than-brilliant-looking son, and whispers, loud enough for my friend to hear:)

Woman: “This is why you go to college.”

(My friend goes to an Ivy League school.)


This story is part of our Cheese roundup!

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Digging Your Way Out Of A Hole

, , , , , | Right | June 16, 2008

Woman: *on phone* “You guys need to take that at-fault accident off my record.”

Me: “Ma’am, I can’t do that. You’ll have to dispute that with the DMV.”

Woman: “What’s that?”

Me: “The Department of Motor Vehicles.”

Woman: “Why can’t you take it off? You were the one put it on there.”

Me: “Ma’am, I didn’t put anything on your record. The DMV did. What happened in that accident?”

Woman: “I bumped into someone.”

Me: “So you rear-ended someone? What were you doing?”

Woman: “Drinking a beer.”

Me: “Drinking a beer? While driving? Ma’am, if you rear-ended someone and had an open container of alcohol in your car it would be two violations, possibly three.”

Woman: “See? There you go again, puttin’ stuff on my record.”

Me: “Right.”


This story is part of our Even-More-Bad-Drivers roundup!

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From Zero To Heathen In 30 Seconds

, , | Right | June 16, 2008

On this day in the bulk food store I worked in, I was on the floor, scrubbing underneath a bin of nuts. At this point in my life, I had very long hair, and a goatee. An older lady walks by:

Older Lady: “That’s a good Christian girl… cleaning, and saying her prayers at the same time!”

Thirty seconds later:

Older Lady: “OH! You’re not a girl!”

Now That’s What I Call Love

, , , , | Right | June 16, 2008

Caller: “Yeah, I bought this tattoo kit from you guys the other day, and there’s stuff missing from it.”

Me: “Stuff missing? Like what?”

Caller: “Well, for starters, there’s no book with it… and I don’t know how to assemble it.”

Me: “Book? What book? We don’t have books. We just sell tattoo inks, needles, machines… and assembly? Is there something not assembled in your kit?”

Caller: “Yeah, it’s all in pieces… it’s a piece of crap!”

Me: “Pieces? Did it get damaged during shipment to you?”

Caller: “No, it’s just a bunch of pieces. There’s a power supply, foot pedal, a couple of tattoo machines… but I gotta put it together myself. That’s bulls***! I don’t know what I’m doing! You guys should have assembled everything for me before shipping.”

Me: “You want us to assemble your tattoo shop for you? Wait a sec… Did you say you don’t know what you’re doing?”

Caller: “That’s right. I’ve never tattooed before. That’s why I thought there’d be a book with the kit.”

Me: “You mean like: step one, put a picture on the skin; step two, dip the needle in ink; step three, tattoo the ink into the skin?”

Caller: “Yeah, that’s it! Why didn’t you guys give me that kinda book when I bought the kit!?”

Me: “So, how are you expecting to learn to tattoo? Are you not doing a tattoo apprenticeship at a real tattoo shop, where they teach you to do this sort of thing?”

Caller: “Nah… I just figured I’d start off tattooing my wife until I can figure it out…”


This story is part of the Customers-Who-Make-You-Say-WTF roundup!

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