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(I am a 28-year-old female. I have just parked in a handicapped spot to go grocery shopping. I had surgery on my spine a month prior to this incident. I put my handicapped sticker up and exit my car when a random customer comes up to me.)

Customer: “How dare you!”

Me: “I beg your pardon?”

Customer: “You should be absolutely ASHAMED of yourself! It’s young people like you who have NO respect for anything! Who do you think you are? Parking in a handicapped spot! You aren’t even handicapped! I bet you stole that from someone, and you are just using it so you won’t have to park farther away!”

Me: “Well, actually ma’am, it’s my handicapped sticker. I—”

Customer: “Yours? You’re perfectly healthy! You shouldn’t lie to people! LIARS GO TO HELL! I can tell just by LOOKING at you that you’re perfectly fine! You’re just lazy.”

(I’m livid, but I try to keep my composure.)

Me: “Actually, it is my handicapped sticker. As I was trying to tell you before you rudely interrupted me and started throwing around assumptions, I have Lupus, Rheumatoid Arthritis, Fibromyalgia, Sjogren’s Syndrome, and Degenerative Disk Disease. Furthermore, not all physical disabilities can be readily seen. This is the first time in a month that I’ve been well enough to get out of the house on my own since having my spinal fusion surgery last month. Next time, you should think before you speak, instead of just making random asinine assumptions about people you don’t know.”

(The customer looks like a deer in the headlights. She turns bright red, and continues to mumble as she walks away. I get my shopping done, and see her as I’m checking out. Surprisingly, she apologizes profusely, and offers to help me load my groceries into my car.)

(A customer has ordered a poutine, two large fries with seasoning and a rooter through the drive thru. My manager has informed me that it will take three minutes to cook up enough fries to fill the order, so I go to the window ask her to park her car while she waits.)

Me: “Hi, so there going to be three minutes to cook—”

Customer: “You forgot one of my drinks.”

(Her order was for only one drink, but I just pour her another drink rather than argue.)

Me: “There you go; sorry about that. It will just be three minutes for your fries—”

Customer: “Can I get some ketchup packets too?”

Me: “Sure I’ll put some in the bag. If you could—”

Customer: “Can I get them now?”

Me: “Here you go. So if you just want to—”

Customer: “Can I get some more?”

Me: “Sure. If you’ll go pull up in front of the building—”

Customer: “Can I get a container of seasoning too?”

Me: “Sure.”

(I go ask the kitchen for a container of seasoning. While I’m waiting, my manager gives me a puzzled look and glances meaningfully at the drive thru timer; I just shrug and grimace. The customer looks inside the container when I give it to her.)

Me: “Okay, so here you go. If you’ll pull up in front of the building, we’ll bring&mdash”

Customer: “Can I get a lot more seasoning?”

Me: “Sure.”

Coworker: “She’s not gone yet?!”

Me: “She wants more seasoning first.”

(My manager’s just shaking his head.)

Me: “So here you go. Just pull up and we’ll bring you—”

Customer: “Yeah, yeah. I know.”

(The customer drives through. At this point, she’s been sitting at our window for over two minutes, so her food is ready very quickly. I hand her the order out in the parking lot.)

Me: “Alright, so there’s your poutine, and two large fries. Sorry about the wait. Have a—”

Customer: scowls* “I hope no one spat in this!” *rolls up her window and drives away*

Me: “—nice day.”

(I am working the drive-thru, and the card machine has just gone down. There are a number of cars already waiting in line, so I go outside to put signs up and tell them about the problem.)

Me: “Hello, madam, I am very sorry, but we are having problems with our card machine. If you need to pay by card, you will need to go inside the restaurant.”

Customer: “Well, why the f*** didn’t you tell me before?”

Me: “I am very sorry but this problem has only just occurred.”

Customer: “You stupid b****, I asked why didn’t you tell me before I queued up!”

Me: “I walked out here as soon as we had the problem, and again, I am sorry for the inconvenience.”

(The customer starts screaming at me, so I walk behind her car to go and tell the next customer.)

Customer: “Don’t walk away from me, b****. I was talking to you! Are you stupid?”

(The customer then reverses her car into me hard, knocking me to the floor.)

Customer: “You damaged my car, you little s***! I am phoning the police!”

(Someone comes out to help me and calls an ambulance. Both the ambulance and police arrive, and surprise, surprise, it isn’t me that is arrested!)

This story is part of the second Drive-Thru roundup!

Read the next second Drive-Thru roundup story!

Read the second Drive-Thru roundup!

(One of our registers has been closed all day, with plenty of signs to say so. A customer runs up to me with a heavy accent.)

Customer: “Pay! I need to pay!”

Me: “I’m sorry, ma’am, but this register is currently closed. The nearest open registers are—”

Customer: *holds out a sweater to me* “Pay?”

Me: “I’m sorry, but this register is closed. The nearest open register is just down that way.”

Customer: “No, no, I need to PAY!”

Me: “Ma’am, this register is closed. Closed.” *I speak slowly* “I cannot work the register for you. They are locked. Only a manager can—”

(The customer starts writhing around in a strange manner, with her sweater held over her stomach and her legs bowed together.)

Customer: “Oh, I need to pay! So bad!”

(One of my coworkers has a brainwave and comes up to the customer.)

Coworker: “Excuse me, do you need a restroom? A bathroom?”

Customer: *looks at my coworker cheerfully* “I can pay?”

Coworker: “You need to… pee? A bathroom?”

Customer: “Pay!”

(The customer begins energetically following my coworker.)

Coworker: “The bathrooms are just down this way; if you follow this aisle, turn left up here and—”

Customer: “No! I need to PAY!”

(The customer runs off, completely ignoring my coworker’s directions. We still aren’t entirely sure what she was asking for!)