(I work for a cinema that has a gaming area attached to it. All the games run on coins only, and there are signs up everywhere stating this. I am the person working in the Games Zone today, and am currently patrolling around the area for game faults or shady characters. A woman with two children approach me.)
Patron: “Excuse me, miss?”
Me: “Yes, ma’am?”
Patron: “Your game is broken. I am very upset. My children really wanted to play on this but it won’t accept our money! It just ate the money and gave us no game!”
Me: “Oh, I’m sorry to hear that. Sometimes the games do eat the coins. I’ll just fetch some tokens and come over to see if I can get it working.”
Patron: “Well, hurry up! We have a movie starting soon but they really want to play this game first! We don’t have all afternoon!”
(I return to my booth to collect a couple of tokens to put in the machine, to see if I can get the game running. When I return to the game the woman has already seated her children in the seats, in a way that I cannot get to the coin slot.)
Me: “‘Scuse me kids. I just need you to move for a moment.”
Patron: “What are you doing? Kicking my kids off the game?!”
Me: “No. They are in the way of the coin slot, so I can’t put the tokens in. I just need them to shift for a moment.”
Patron: “Geez, just lean over! You’re tall, even I can do that!”
(She snatches my bag of tokens from my hand and gets a few out. She practically smothers her children as she leans over to reach the coin slot, violently jamming the token in. It is obviously not going to go in, as something clearly is blocking it.)
Me: “Ma’am, I just need you to stop trying to shove the token in. Something is blocking the way. I think the money you put in before might have jammed up inside. I just need your kids to move and I’ll see if I can clear it.”
(She scoffs at me and mutters about how stupid the game is, but makes her kids move. I lean down to inspect the coin slot and to my surprise, find a $5 note folded up and jammed in the slot. After a little bit of wriggling I manage to pull it out.)
Me: “Um, did you fold up a note and put it in here?”
Patron: “Yes, that’s mine!”
Me: “Well, that is the problem. The machines only take coins, not notes. The slot doesn’t accept bills of any sort.”
Patron: “Well that’s stupid! Anyway, I did put coins in. I put two $1 coins in, and they wouldn’t go all the way through, so I thought it must take notes instead!”
(I inspect the coin slot again, and after a little wriggling with a key, manage to spot two coins that she has pushed in TOGETHER at the same time, which became wedged. The note had wedged them further down the slot, so I cannot get them out.)
Me: “Well, I’m afraid the coins are well and truly stuck in there now. I cannot get them out and no other coins can get past. Your kids can’t play the game today.”
Patron: “What? Well that is f****** ridiculous! We paid money for this game, it’s still running. Just credit it a game or something by opening up the computer slot or something!”
Me: “I just give out change and put up ‘Out of Order’ signs… I don’t fix games.”
Patron: “Well, you’re useless down here then, aren’t you?!”