Weekly Roundup: 5 Stories Of The Oncoming Winter With the passing of the Autumnal Equinox earlier this week, summer is officially over! Winter is coming, and so are its customers!

1. Homeless Is Where The Heart Is (3,643 thumbs up)
2. Losing Cruise Control (3,843 thumbs up)
3. Four Legged Friends And Their Two Legged Twits (3,196 thumbs up)
4. Lack Of Heir Conditioning (2,681 thumbs up)
5. A Pal-Tree Understanding Of Plants (2,572 thumbs up)

PS #1: check out our Extras section, with pictures, videos, and news!

PS #2: Read more roundups here!

(I work as a server in a restaurant with an open kitchen. A customer approaches me while I am walking towards the dish pit.)

Customer: “Hello, ma’am. I loved the food but I have a complaint.”

Me: “Oh, I’m sorry. What seems to be the problem?”

Customer: “It smells a lot.”

Me: “What does it smell like, sir?”

Customer: “Food.”

(At this point I have no idea what to say.)

Me: “Sorry, sir. Did you say it smells like food?”

Customer: “Yes. My lady friends are complaining that their hair is going to smell like food. They just washed it.”

Me: “Sir, you do know, it is an open kitchen restaurant…”

Customer: “What do you mean, open kitchen? God, you’re so stupid. Of course it’s an open kitchen. You’re serving food! The people they hire these days…”

(It is Thanksgiving night and our store has been open for about four hours already. It’s been very busy and we have a much larger than normal team to oversee. A woman has approached my coworker, asking about a certain item.)

Coworker: “Well, I’m not sure. Let me find someone to ask.”

(He calls on his walkie for that section and gets no response. I happen to be walking by when he stops me and asks if I know.)

Me: “Sorry, I really don’t know at all. Who’s here right now?”

(The guest meanders off a few feet looking at another display. We look at the schedule trying to find who is here and not on break since we all came in around the same time and by law need a 30-minute non-paid break.)

Customer: “I just don’t understand what is taking so long. Why is it so d*** hard to find someone? Why can’t anyone just get this item for me?”

(As this goes on my coworker is trying to get someone to answer on the walkie.)

Me: “I’m sorry, ma’am. But we can’t leave the front end because of how busy we are. If you can give me just a moment, please. I need to check the schedule before I can call someone. We’re just trying to find out who is here and not on break right now.”

Customer: “Well, why would they be on break?”

Me: “We all came in around the same time to open the store tonight and we have to stagger our breaks, so I just need a moment to find out who is on the floor right now.”

Customer: “I just don’t understand why the h*** anyone would be on break! They’re here to work! Not to take a break! They need to get back to work! This is bad business!”

Me: “Do you take a break at work?”

Customer: *scoffs* “Well, of course, I do!”

Me: “Then wouldn’t you think we should get a break, too?”

Customer: “No! Not tonight! This is different! Why is no one able to help me?!”

(By some miracle, God smiles down on me and someone from a nearby section answers on the walkie and says to send the guest down.)

Customer: “Finally! This shouldn’t have taken so f****** long! I’ll be calling corporate!”

Me: “You do that. Happy Thanksgiving!”

This story is part of our Thanksgiving roundup!

Read the next Thanksgiving roundup story!

Read the Thanksgiving roundup!

Weekly Roundup: 5 Stories Of The Oncoming Winter With the passing of the Autumnal Equinox earlier this week, summer is officially over! Winter is coming, and so are its customers!

1. Homeless Is Where The Heart Is (3,643 thumbs up)
2. Losing Cruise Control (3,843 thumbs up)
3. Four Legged Friends And Their Two Legged Twits (3,196 thumbs up)
4. Lack Of Heir Conditioning (2,681 thumbs up)
5. A Pal-Tree Understanding Of Plants (2,572 thumbs up)

PS #1: check out our Extras section, with pictures, videos, and news!

PS #2: Read more roundups here!

(I work in a layaway service that has the option to cancel your layaway anytime you want.)

Customer: “Hi, I just need to do a couple things today. I want to make a regular payment on one and pay the other one off.”

Me: “Okay, I just need to see your ID. Do you want to do the payment first?”

Customer: “I want to cancel one and take both out.”

Me: *thinking I misheard* “Oh, sorry. I thought you wanted to make a payment and pay one off.”

Customer: “No. I’m not making a payment, but I’m taking both out.”

Me: “…I’m sorry? So you don’t want to cancel?”

Customer: “No, I do want to cancel one! I want them both right now though!”

Me: “So, you want me to take the one layaway out so you can buy it up front?”

Customer: “No, what? I want my things, but I want my refund, too.”

Me: “… Ma’am, if I’m hearing you right, I can’t give you your items if you don’t pay for it. You need to pay it off first.”

Customer: “No one would have to know though, right? Just put it through as a refund and give me my stuff and my money. You’re going to be taking it out anyway. It’s easy.”

Me: “… I can’t do that. That would be stealing.”

Customer: “But I picked out the stuff myself! Whatever. I’ll come back later when someone actually WANTS to help me. You get confused too easy!”

(She then walked off. Turned out she did try to come back and ask for a ‘refund,’ but was quickly taken care of by security when she began to throw a fit over ‘poor service!’)