Customer: *after complaining how dealers and garages are all out to take your money and burn you* “So you are telling me you cannot fix my car?”
Mechanic: “We can fix your car; we just do not have the parts.”
Customer: “Why do you not have the parts? It is a standard part!”
Mechanic: “We do not carry parts for your vehicle. Your car is [X brand]. We are a [Y dealership] and garage. Our parts are not for your vehicle.”
Customer: “But you are a garage!”
Mechanic: “Yes for [Y vehicles], so we stock only [Y vehicle] parts.”
Customer: “So you do not have my part?”
Mechanic: “No, but we can get it.”
Customer: “If you can get it, why do you not stock it?”
Mechanic: “Because are a [Y dealership] garage. Your car is an [X brand]. If you want the parts to be in stock you need to go to an [X dealership] garage.”
Customer: “But you can get the parts so you should stock them!”
Mechanic: “Look, when the [X dealership] garage opens and the parts stores open, we will make a few calls, find the part, and send a driver out to get it.”
Customer: “If you can get the parts you should stock them!”
Mechanic: “We do not stock parts for cars that are not [Y cars]. We are not a parts store or an [X vehicle] dealer.”
Customer: “So I guess you are going to screw me over and make me wait until other stores open so you can get a part you should have in stock.”
Mechanic: “As soon as we can we will get to work or you can take your car to an [X dealer].”
Customer: “Fix it. OH, and I have a coupon.”
Mechanic: “We cannot accept it.”
Customer: “Why not?”
Mechanic: “Because it is for [Y vehicles] only. See it says right here. “Valid for [Y vehicles].”
Customer: “So you will not stock my parts and you will not accept a coupon!”
Mechanic: “…”
Customer: “So can you fix my car?”
Mechanic: “As soon as we get the part here which may be an hour or two.”
Customer: “You really need to keep my parts in stock!”
Mechanic: “Sir, we are not a… Forget it. Just have a seat; you will be called when it is ready.”
