Right Working Romantic Related Learning Friendly Healthy Legal Inspirational Unfiltered
The customer is NOT always right!

Popcorn Forlorn, Part 2

, , , , | Right | March 16, 2018

(Just as Girl Scouts sell cookies, Boy Scouts sell popcorn. We sell many different kinds, including caramel and chocolate. One day, we are selling chocolate popcorn to the people entering and exiting a popular supermarket. Our Scoutmaster is away checking on another popcorn stand.)

Me: “Hello, sir! Would you like to help support—”

Man: “Yeah, yeah, yeah, just give me two packages of the mint ones.”

(We don’t sell mint popcorn, so I am confused.)

Me: “But we don’t—”

Man: “Hey! I just want my cookies! Bring me my cookies and stop ignoring me! Do you want to lose my business?”

(Luckily, there is another Boy Scout at our stand.)

Fellow Boy Scout: “Look, he was trying to say—”

Man: “JUST GIVE ME MY COOKIES! IS THAT SO HARD? HUH?”

(My Scoutmaster arrives.)

Scoutmaster: “Is there a problem here?”

Man: “YES! THESE F****** GIRL SCOUTS WON’T GIVE ME ANY F****** COOKIES!”

Scoutmaster: “They aren’t Girl Scouts. They are Boy Scouts. And we’re selling popcorn, not cookies.”

Man: *turns to me* “And why exactly didn’t you tell me this? Are you trying to lose business? Maybe I would have bought the popcorn, instead, if I wanted it! Ever thought about that?”

Fellow Boy Scout: “He’s been trying to tell you that! You’re just interrupting him!”

Me: “Yeah!”

Man: “You’re making me confused! I demand two packages of each popcorn for free!”

Me: “No! You insulted us and now you want free popcorn? I don’t think so!”

Man: “FINE! I’ll leave! Idiots! You’re all idiots!”

(None of us ever saw him again.)

Related:
Popcorn Forlorn


This story is part of our Boy Scout roundup!

Read the next Boy Scout roundup story!

Read the Boy Scout roundup!

No Room For That Behavior

, , , | Right | March 16, 2018

(It is around four am and the phone rings. I pick it up.)

Me: “This is [Hotel]. May I help you?”

Man: *self-important tone* “Yes. I need a room, now.”

Me: “Sorry, but we have no more rooms here, now.”

Man: “Oh.” *expectant pause*

Me: “…”

Man: “…”

Me: “…”

Man: “Hellooooo?!”

Me: “Yes?”

Man: “Well?!”

Me: “Well, what?”

Man: “Aren’t you going to find me another room?! God almighty!”

Me: “I’m sorry, sir, but I only have access to our hotel’s data, so I can’t tell if any other hotel has space. You’ll have to call them yourself and ask.”

Man: “This is poor customer service! Any other hotel would be begging to find me another room at another hotel! I wouldn’t want to stay with you b****es, anyway!”

Me: “That’s good to hear, but if you curse at me, I’ll hang up.”

Man: “What did you say, you f****** b****?! Do you know who I am?!”

Me: *hangs up*

(It feels good to hang up on crazy people. I pity anyone who can’t!)

Not Getting The Tall And The Short Of It

, , , | Right | March 16, 2018

(I am helping a customer shop for pantyhose.)

Customer: “I don’t know what size I am.”

(I take a package and show her the size chart on the back.)

Me: “It’s based on your height and weight. How much do you weigh?”

Customer: “[Number] pounds.”

Me: “Okay, based on your weight, you should get [size].”

Customer: “But I’m not six feet tall.”

(The customer points to the height next to the weight. I point to where it says 4’11” next to 6′.)

Customer: “But I’m not 4’11”, either.”

Me: *inwardly face-palming* “It means it fits people between 4’11” and 6′. This is the size you need. This should fit you.”

Social Insecurity, Part 5

, , , | Right | March 16, 2018

Customer: “Are you telling me I need to put in my social security number to complete the application?”

(It is an online application, and socials are typically required for this sort of form.)

Me: “Have you tried to submit it?”

Customer: “Yes.”

Me: “What did you do?”

Customer: “I pressed ‘submit.'”

Me: “And what happened then?”

Customer: “I got an error message.”

Me: “What did it say?”

Customer: “It said I needed to put in my social security number.”

Me: “Then, yes, it sounds like you do need to put in the number.”

Customer: “Fine. I’ll try again tomorrow.”

Me: “Were you planning to put in your social security number?”

Customer: “I haven’t decided yet!” *hangs up*

(She later called my supervisor. Her complaint? I was making her give us private information before I would give her an acceptance.)

Related:
Social Insecurity, Part 3
Social Insecurity, Part 2
Social Insecurity

I Don’t Work Here, Does Not Work Here, Part 31

, , , , , | Right | March 16, 2018

(This story takes place after I have gotten off work at a well-known box store. I am still wearing the uniform: blue-collared shirt and khaki pants. Since the store I work in doesn’t have a device I am looking for, I go to the electronics store, which features the same colored uniform. At this moment, I’m the section for the devices, comparing prices and specs.)

Customer: “Hello.”

(As I have just gotten off work, my head instinctively goes up and I look around for a few seconds, only to chuckle as I remind myself that I’m just a customer at this store.)

Customer: “Hello!”

(Having finally decided which device I am going to buy, I turn to head out of the aisle and towards games to browse for a little bit while I’m suddenly stopped by a middle-aged man.)

Customer: “Hello! Didn’t you hear me calling for help?! And what do you think you’re doing? You’re not supposed to be shopping!”

(I take a step back in shock as I shake my head a little bit, confused.)

Me: “Huh?” *light bulb* “Oh, sorry, sir! I don’t wo—”

Customer: “Don’t give me that ‘I don’t work here’ bulls***. Why else would you be wearing that getup?!”

Me: “Sir, I don’t wo—”

Customer: “And besides, where’s your name-tag? I want to talk to your manager!”

(Realizing I’m not going to get anywhere with the man, I sigh softly before trying to find an employee, but as I’m walking away…)

Customer: *fuming* “WHAT? YOU DON’T HAVE YOUR RADIO ON YOU, EITHER?!”

(That is loud enough to cause an employee to approach with a confused expression.)

Employee: “Is something wrong here?”

Me: “Yes. This gent—”

Customer: “I WANT YOU TO CALL YOUR MANAGER RIGHT NOW!”

(With a little bit of reluctance, the employee radios for a manager, forcing me to wait and taking up all of our time. Once the manager shows up, the customer goes into a full rant about how I was rude to him, shopping on the clock, not wearing my name-tag, etc.)

Manager: *finally able to answer* “He doesn’t work here. I’ve seen him at [My Store].”

Customer: “Oh! So, you admit you know he’s moonlighting! What’s your corporate number and your names?!”

(The manager, looking a little uneasy himself now, gives the number and we, just wanting to humor the guy now, give our names as he proceeds to call corporate to have us all fired.)

Customer: “Yes, I’m at your [Location] store, and three of your employees–” *lists our names* “–are prov…”

(I start to tune him out and stare around at other things, wanting to distract myself from the ignorance of the customer until I hear…)

Customer: “WHAT DO YOU MEAN THAT YOU DON’T HAVE A [MY NAME] AT THIS LOCATION? HE’S RIGHT HERE AND COMPLETELY IGNORING ME!”

Me: *now getting pissed off as it’s been at least 15 minutes, if not longer* “I… DO… NOT… WORK… HERE! SEE?!”

(I hope for the best and pull out my store employee discount card. The customer sees that and hangs up, turning red.)

Customer: “WHY THE F*** DIDN’T YOU SAY YOU WORKED AT [BOX STORE]?! AND WHY WOULD YOU BE SHOPPING HERE IF YOU DID?!” *storms out*

Me: “I… tried… Never mind. Well, this’ll be the last time I come here in my [Box Store] outfit. Sorry. Though, would you mind if I headed to the checkout to pay for this?”

Manager: “Sure. Let me get you the ’employee’ discount, too.”

(I chuckled, but sure enough, he ran his card through for me and saved me quite a bit on the device. I have kept my promise and not worn my [Box Store] uniform in [Electronics Store].)

Related:
I Don’t Work Here, Does Not Work Here, Part 30
I Don’t Work Here, Does Not Work Here, Part 29
I Don’t Work Here, Does Not Work Here, Part 28