Right Place, Wrong Menu
(After staring at the menu displayed above the counter, a man finally approaches me to place an order.)
Customer: “I’d like the large popcorn chicken.”
Me: *thinking I’ve misheard him* “I’m sorry, sir, what was that?”
Customer: “The large popcorn chicken.”
Me: “I’m sorry, sir. We don’t have popcorn chicken here.”
(He steps back to examine the large menu, complete with pictures, once again. He takes a minute or two before stepping forward again.)
Customer: “Can I get a half dozen drumsticks and some mashed potatoes?”
Me: “I’m sorry, but we don’t have any of those either.”
(He steps back again, and looks up at the menu again, as I wait, rather perplexed. He seems to finally realize what he’s looking at.)
Customer: “This is McDonald’s, isn’t it?”
Me: “Yes, sir.”
Customer: “Oh.” *leaves looking embarrassed*
Question of the Week
Have you ever served a bad customer who got what they deserved?