Rich Has Checked Out
(This is an independent bank with only four loan officers.)
Me: “Here’s your receipt. Are you all set?”
Customer: “I need to speak with my loan officer for a minute.”
Me: “Okay, that’s Joe. Let me check if he’s available.”
Customer: “No! Rich is my loan officer.”
Me: “No, Joe is. He talked to you last week, remember? Tall guy with a moustache?”
Customer: “Rich has been my loan officer for eight years. I want to speak with him!”
Me: “Rich died three years ago.”
Customer: *silence*
Me: “So, I’ll get Joe?’”
Customer: “Right, Joe.”
This story is part of our Joe roundup!
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Read the Joe roundup!
This story is part of our Oblivious Customers roundup!
Read the next Oblivious Customers roundup story!
Read the Oblivious Customers roundup!
Question of the Week
What’s the kindest act you’ve ever experienced?
