Retail Access Memory
(One of my friends owns a small computer shop. He’s retired but he started the shop a few years ago just to keep busy. The shop is doing well and he has a fair number of regulars that visit the shop for computer parts and advice. One day while I’m just visiting him a man comes in and walks to the counter. My friend walks to the counter. Before he can say a word the customer says:)
Customer: “DDR4, 16GB.”
Owner: “SSD, 256GB”
Customer: *looks puzzled and repeats* “DDR4, 16GB.”
Owner: “Modular power supply unit, 850 watts.”
Customer: “What’s this?”
Owner: “I don’t know. I thought you wanted to play a game where we just yell the name of random computer parts.”
Customer: “No, I want a DDR4, 16GB memory module.”
Owner: “I have them, but I’m not selling you anything. If you can not commit yourself to dealing with people in a civilized manner, then I don’t want you as a customer. I’m sure you’ll find your way out. Bye.”
(The customer exits the store without a comment. My friend shakes his head and says to me:)
Owner: “I had to deal with this kind of people before I was retired because it was my job. I’m retired now so I don’t have to deal with them anymore.”
Question of the Week
Have you ever served a bad customer who got what they deserved?