Restroom Does Not Provide Restful Encounters
(We only have two bathrooms. We have signs posted that say, “Customers only; ask attendant for key,” and we are very strict on this rule. People come in a lot while we are in the middle of helping actual customers, and ask us to use the bathroom. Today a woman comes in and interrupts me as I am ringing up a customer.)
Woman: “May I have the key to the bathroom?”
Me: “I’m sorry, but you’re going to have to purchase something before I can give you the key.”
Woman: *gets very snotty* “Well, I was going to buy something, but now I am going to take my business elsewhere!”
Me: “I apologize, but these are the rules.”
Woman: “Whatever. You’re going to lose a lot of business for this stupid f****** rule!”
Customer: *gets annoyed because I still haven’t been able to ring them up* “You have no right to speak to her like that. You’re the one who is interrupting her as she is trying to help a real customer. And you weren’t going to buy s***, just use this place as a rest stop. No wonder they have these rule: because of people like you!”
Woman: “It’s still a stupid rule!” *now embarrassed, storms out to her car*
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.