Rest(room) Assured, Someone Is In There
(I work in a fast food restaurant. I am cleaning some tables near the restrooms. There is one men’s restroom and one women’s restroom, each a one-stall facility. A woman and her son, aged seven or eight, walk up to the men’s restroom and try the door; it’s locked.)
Woman: *while jiggling the door handle* “It’s not opening!”
(The woman tries a few more times before turning to me.)
Woman: *flustered* “Why is this door locked? My son really needs to use the toilet!”
Son: *embarrassed* “Mom, it’s fine.”
Woman: *to me* “Is there a key so I can open this door?”
Me: “I’m sorry, ma’am. I cannot give you a key. Someone is currently in there and opening that door would disturb their privacy.”
Woman: *realizing* “Oh…”
(I left the area while the mother and son waited for a few more seconds. I didn’t see the gentleman’s reaction when he left the restroom, but I can bet he wasn’t too happy!)
Question of the Week
Have you ever served a bad customer who got what they deserved?