Resisting A Listing

| Tucson, AZ, USA | Working | October 16, 2013

(It’s my first day as an intern at a magazine publishing company. In order to ensure everything printed is accurate, I call to verify information. Currently I’m calling local business owners listed in our free directory to make sure they offer what we say they offer and they’re still open.)

Me: “Hello. My name is [Name] and I’m calling from [Magazine]. I just wanted to—”

Owner: “No, we don’t want any. I don’t want to pay for anything.”

Me: “Actually, ma’am, it’s a free listing, and I’m just calling to verify—”

Owner: “No! I don’t want to pay for anything!”

Me: “Again, ma’am, this is a free listing. I just wanted to verify some basic information about your business.”

Owner: “I don’t care what you want! I’m not paying for anything!”

Me: This doesn’t cost anything. It’s free. I just want to make sure you’re still located at [address].”

Owner: “I’m not going to tell you that!”

Me: “Ma’am, this is free advertising. If you’ll just let me—”

Owner: “No! I’m not giving you my credit card information!”

Me: “I’m not asking for any of that. I just want to verify your address.”

Owner: “No! I don’t care! I’m not giving you my credit card number or social security number! You’ve already scammed one of my employees!”

Me: “What? No, I just want to verify that you’re located at [address].”

Owner: “No! I’m not listening and I’m not giving you any of my numbers! I’m closing the shop! I’m closing!”

Me: “Oh, are you closing for the day or going out of business?”

Owner: “I’m closing! I’m not giving you my social security number! I’m closing!”

(The owner of the local business hangs up on me. I look over at my supervisor, who’s sitting behind me, confused as to what I should do.)

Supervisor: “She said she was closing?”

Me: “Yeah, after she accused me of trying to steal her social security number. But I don’t know if she meant they were closing for the day or going out of business.”

Supervisor: “Well, if they don’t want free advertising, cut ’em.”

(Two years later, I heard that business closed down for good. Maybe if they would have let us given them free advertising, we could have saved their store.)

1 Thumbs
1,086
VOTES