Resident Evil
(I work security in a gated community. As roving patrol, I do write speeding tickets. I witness a woman driving 40 in a 15 mph zone, almost hitting a lady pushing a stroller, and ticket her. She comes to the clubhouse to speak to me.)
Resident: “Are you, uhh… [My Name]?”
Me: “Yes.”
Resident: “This ticket is bulls***, and you writing it is a b**** move. I wasn’t going 40; my speedo said 24!”
Me: “So, by admission, you were still speeding.”
Resident: “No, f*** you. You guys can’t even fix half the problems we have around here and you’re off pulling this BS. You can take this ticket and shove it.”
Me: *smiling and polite* “Okay, see you later! Also, this conversation will be noted.”
Resident: “Yeah, whatever. They won’t do anything anyway.”
(The ticket and the notes were passed on to the security chief and COO of the association. The lady was fined $316. Basically, her dues doubled that month for the homeowners’ association.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.