Requires More Than “Regular” Skills

, , , | Right | September 19, 2017

(I work at a local bookstore in a city with a large transit center, which means we get a lot of “interesting” visitors and regulars. One regular, a Yosemite fanatic and quite the talker, comes into the store a little more hyper than usual. I am helping another customer, a middle-aged woman, while the regular cracks jokes and sings to my coworker at the register next to me.)

Female Customer: *to me* “That man is so annoying.”

(She tells me this in a voice loud enough for the regular to hear, but he doesn’t seem to notice. I remain professional.)

Me: “Well, ma’am, he’s a very nice regular.”

Female Customer: “I understand, but… he was in the travel section with me, just singing and talking to himself… and I just couldn’t… ugh!”

Me: “We do get some interesting people in this store.”

Female Customer: “I’m sure. You know what? If I had your job, I wouldn’t last two minutes.”

Me: “It takes some guts, ma’am.”

(It is only after I rang up her things and sent her on her way that I realized that this just might be the first time the customer actually acknowledged that my retail, low-wage job takes some skills, rather than acting high and mighty and like I was doing something wrong!)

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