Required Training, Make No Mistake About It

, , | Working | April 7, 2014

(Where I work there has been a number of very stupid mistakes. Because there is no way of telling who did it, everyone has to get re-trained.)

Me: “So to make absolutely clear, the GREEN end must be able to fit in the hole, the RED end should not be able to fit in the hole.”

(Sighs come from the room.)

Me: “And please do not ram it, screw it, or force it in. This is a calibrated instrument.”

(More sighs come from the group, I see Worker #1 not even looking at me.)

Worker #1: “This is stupid. I know how to do my job.”

Me: “Look. I know this is obvious but some of you are just not getting it.”

Worker #2: “Who?”

Me: “I don’t know, and I don’t want to know. I know just how stupidly obvious this is. But training means that everyone knows how to do their job.”

(I find out later that it was Worker #1, the person moaning and complaining the most, that was making the most mistakes. After declaring that he ‘didn’t see the point’ in doing his job correctly, he was demoted and later removed.)

1 Thumbs